Terms of Service

Services

{legalName} ("QUPEC", "we", "us") provides quality assurance and quality control (QA/QC), inspection, test engineering, fulfilment & sorting, and importer-of-record and trade-facilitation services. Details of our capabilities and engagement model are described on this website and in the capabilities materials we provide.

Unless otherwise agreed in a written engagement, our services are governed by the specific statement of work, proposal, or contract agreed between the parties, which will take precedence over these general terms where they differ.

No freight-forwarder statement

QUPEC is not a freight forwarder, customs broker, or licensed logistics provider. We provide trade-facilitation, quality, and fulfilment services as a DGFT-registered trading house, and we coordinate movement via a partner network (including a Maersk account) where relevant. Title, carriage and related risks are handled under the specific agreements governing each program; nothing on this website constitutes an offer to provide freight-forwarding or customs-brokerage services.

Intellectual property

All content on this website — including text, graphics, logos, and any test frameworks, tooling, fixtures, or process documentation we develop — is the property of QUPEC or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works from website content without our prior written consent.

Deliverables we develop specifically for you under a written engagement are owned as set out in that agreement. Third-party materials, including our partner network's capabilities, remain the property of their respective owners.

Disclaimer of liability

This website is provided "as is" without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. We do not warrant that the website will be uninterrupted or error-free.

To the maximum extent permitted by law, QUPEC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services, even if we have been advised of the possibility of such damages. Nothing in these terms limits liability that cannot be excluded under applicable law.

Governing law

These terms and your use of this website are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.

Contact

Questions about these terms can be sent to hello@qupec.cc.